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Newsletters

We put out a newsletter several times a year. Take a look (more recent years are listed first), enjoy, and feel free to subscribe. Our older back issues are available as PDF files, which may take slightly longer to load for viewing.

Volume 11, 2008

• "An Organizational Partner" (Vol 11, Number 1)
  What shape of work and what resources will be genuinely helpful? Let us plan how best to proceed.
• "Toward Inclusive Organizations, Part 1" (Vol 11, Number 2)
  The journey to inclusiveness: organizational practices to evaluate and plan for diversity.

Volume 10, 2007

• "The Practice of Presence" (Vol 10, Number 1)
  How being present improves dialogue, collaboration, and meeting outcomes
• "Email: Handle with Care" (Vol 10, Number 2)
  Practices that lead to successful communication
• "Trying Their Best" (Vol 10, Number 3)
  A habit of mindful openness that leads to improved communications

Volume 9, 2006

• "Developing Leadership Insight" (Vol 9, Number 1)
  Develop as a leader with feedback, reflection, and guides
• "Leaders as Storytellers" (Vol 9, Number 2)
  Shared stories support team passion and purpose
• "Collaborative Problem-Solving" (Vol 9, Number 3)
  Clearly defined steps for successful team problem-solving

Volume 8, 2005

• "Going Beyond Barely Managing" (Vol 8, Number 1)
  Instead of managing by reaction, lead with reflection and planning
• "Meetings and Sound Decision-Making" (Vol 8, Number 2)
  Agendas, specific meeting roles, group guidelines and meeting evaluations facilitate productive dialogue
• "Creating Strategic Know-How" (Vol 8, Number 3)
  How both ongoing strategic thinking and a concrete, formal plan help your organization
• "Intentionally Managing People" (Vol 8, Number 4)
  Develop and sustain employees with clear guidance, direct feedback, and jobs aligned with organizational goals

Volume 7, 2004

• "Making Improvement Continuous" (Vol 7, Number 1)
  Improving has to be second nature throughout the organization
• "Begin with the End in Mind" (Vol 7, Number 2)
  How do you find the right solution to what you think is going wrong in your organization?
• "Finding Points of Leverage" (Vol 7, Number 3)
  How do you find the critical few places to focus on?

Volume 6, 2003

• "The Listening Organization" (Vol 6, Number 1)
  Periodic organizational assessments ensure a focus on what needs doing
• "Consensus Decision-Making" (Vol 6, Number 2)
  Decisions stick when you develop true consensus

Volume 5, 2002

• "Improving Board Effectiveness" (Vol 5, Number 1)
  Create a Board with healthy processes and norms
• "Providing Feedback is a Leadership Key" (Vol 5, Number 2)
  Give feedback in ways that motivate people to improve

Volume 4, 2001

• "Doing Fewer Things Better" (Vol 4, Number 1)
  Setting priorities and following through
• "Remembering to Do What Matters" (Vol 4, Number 2)
  Taking time for reflection, guided by a coach

Volume 3, 2000

• "Stuck in an Ice Floe" (Vol 3, Number 1)
  Talking across difference and imagining beyond barriers to thinking creatively
• "Strategic Planning as a Cycle of Learning" (Vol 3, Number 2)
  Making strategic thinking second nature in your organization

Volume 2, 1999

• "Leaving People Out" (Vol 2, Number 1)
  Locking people out at four gateways to organizations
• "Resource for a Learning Organization" (Vol 2, Number 2)
  Improving dialogue skills, decisions and your organization's agility
• "How's Your Conflict Management System?" (Vol 2, Number 3)
  Understanding and reforming your organization's ways of dealing with conflict
• "Use Past, Present and Future Talk to Lead" (Vol 2, Number 4)
  Paying attention to how talk at work both reflects and creates our experience of it

Volume 1, 1998

• "Coaching Strengthens Coaches, Too" (Vol 1, Number 2)
  Using peer coaching to strengthen the team and improve the system's efficiency
• "Lifting Groups Out of the Groove" (Vol 1, Number 3)
  Gathering new ideas, agreeing on broad categories and setting priorities while hearing every voice
• "Laying Groundwork for Change" (Vol 1, Number 4)
  Reckoning with loss as part of change initiatives
• "Motivating People to Change" (Vol 1, Number 5)
  Using "Appreciative Inquiry" to ask, "what is going right in your organization?"